WhatsApp Gateway
Guides

The dashboard

What you can do in the dashboard, the extra pages a super admin sees, the read-only viewer, and contacts.

The dashboard is the web app where you sign in to pair WhatsApp numbers, create API keys and webhooks, and watch messages arrive. What you see depends on your role:

  • A user works inside their own organizations — the groups that own numbers, keys, and webhooks.
  • A super admin (the platform-wide role) sees everything a user sees, plus extra pages that look across every organization.

What a user can do

Everything a user does is scoped to one active organization at a time. Switch which one is active with the org switcher.

PageWhat you do thereMore
SessionsThe org's WhatsApp numbers. Create one, start or stop it, get a QR or pairing code to link a phone, and watch its status change live.Connect a number
API keysCreate and revoke the org's keys. A key lets code call the gateway without a browser login.API keys
WebhooksSet and edit the URLs where the org's events get sent.Receive events
ViewerRead-only window into a session's chats.Below
ContactsSearchable list of people and groups a session has seen.Below

Extra pages a super admin sees

The super admin role spans the whole platform, not one organization. On top of the user pages above, a super admin gets:

PageWhat you do there
UsersList every account, change a person's role, ban or unban them, and impersonate one to help with support.
All sessionsEvery WhatsApp session across all organizations, with its live status. Each row shows which gateway (the Go service running the connection) the session lives on.
Admin numberThe pairing code for the deployment's admin number, so it can be linked without console access.
Event monitorA live feed of events flowing through the platform.

The viewer

The viewer is a read-only window into one session's WhatsApp. It shows the session's chats and the message timeline, and updates live as new messages arrive.

It is for watching, not replying — you send messages through the API, not here. A message with an attachment shows a placeholder instead of the file, because this release does not download media.

Contacts

Contacts is a searchable list of the people and groups a session has seen, built up from the messages it receives. Open a contact to see:

  • Their direct chat with the session.
  • The groups you and they share, including the name they use in each group.

Use it to find a recipient's JID — the WhatsApp address you send a message to — and to confirm who you are talking to before you send.

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